Privacy Policy.

At Permit ATL (DBA of Sanctum Design LLC), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, project address.

  • Project Information: Details about your property, permit needs, and related documents.

  • Payment Information: If payments are processed through our site or invoices, we may collect billing details (though payments may also be handled through secure third-party processors).

  • Website Usage Data: Information automatically collected, such as IP address, browser type, pages visited, and time spent on our website.

2. How We Use Your Information

We use the information we collect to:

  • Provide permitting and plan preparation services.

  • Respond to inquiries and communicate with you.

  • Process payments and send invoices.

  • Schedule meetings, inspections, or consultations.

  • Improve our website and services.

  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

  • With Service Providers: Such as contractors, engineers, or surveyors, but only as needed to complete permitting tasks.

  • With Jurisdictions: To prepare and submit permit applications to city and county offices.

  • For Legal Compliance: If required by law, court order, or government authority.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal and project information only as long as necessary to provide services and comply with legal obligations.

6. Cookies & Website Tracking

Our website may use cookies or analytics tools to understand visitor behavior and improve user experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

7. Your Rights

You may request to:

  • Access or update the information we hold about you.

  • Request deletion of your personal information, subject to legal and contractual obligations.

  • Opt out of marketing communications.

To exercise these rights, contact us at: info@permitatl.com

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Permit ATL (DBA of Sanctum Design LLC)
Email: permit@permitatl.com
Phone: 404-556-4762

Last updated: September 1, 2025